KVAL:
The promise of lifetime oil change is backfiring for local car owners who thought they were getting a great deal.
Now, a major auto service company is under fire and might be headed to court because the “lifetime” did not last as long as customers were expecting.
Cara Hampton of Auburn got the sales pitch in 2006. She figured it was a smart budget decision.
“And I thought it would be perfect, because I’ll, you know, be able to go forward and have my oil changes and they would also document them in their system,” said Hampton. Read on…