Following on the heels of a complete upgrading of its national franchisee network websites, MEDIchair has added an online retail shopping option.
“It’s a challenge in the very personalized and customized Home Medical Equipment (HME) business to offer online, all the products that our customers demand,†says Bas van Lankvelt, MEDIchair’s COO.
“However, for those products that don’t require the personalized consultation or assessment of a healthcare professional, we have added a Shop Online button to all our franchisee websites. As well, this service applies only to products that are not eligible for third party funding. The primary benefit to our loyal customer base is that they can securely order HME products and have them delivered to their doorstep through our 70 MEDIchair service centres across Canada.â€