Service Is The Secret At Athlete’s Foot

Franchising.net.au:

The Athlete’s Foot held its annual general meeting eariler this week which included discussion on the franchise’s impressive financial year results.

Total group sales reached $186.1 million, which is an increase of 11.6 per cent on the previous year.

Like-for-like sales for the full year were up 8.3 per cent, making 2010 the sixth consecutive year where the company has achieved like-for-like sales in excess of eight per cent, and total sales growth in excess of 10 per cent.

According to Ivan Hammerschlag, executive chairman of RCG Corporation, which holds the Australian and New Zealand licence for The Athlete’s Foot, said the franchise’s growth is the result of its customer service.