Franchising.net.au:
Franchisors remain optimistic about growth, and franchisee satisfaction is on the increase. That’s according to research house 10
Thousand Feet which in its latest Franchisor Expansion Study shows 70 percent of franchisors expecting to increase recruitment in 2011.
Head of Intelligence at 10 Thousand Feet, Ian Krawitz, said there are strong indications that franchisees are more optimistic as well, as shown in the results of the company’s biannual online review of franchisee satisfaction at topfranchise.com.au.
The awards encompass franchise systems that have elected to have their franchisees surveyed and rates the best performers according to franchisee satisfaction.