Can a small business become more successful and expand its services in a struggling economy?
Rusty Chiarella, co-owner of Aire Serv of Western Connecticut in New Milford, a heating and cooling franchise, responds with a resounding “yes.”
In 2008, Chiarella and her husband, Michael, who owned and operated Chiarella Heating and Cooling for 15 years, purchased a franchise from Waco, Texas-based Aire Serv Heating and Air Conditioning Inc. to grow their business.
“They are showing us how to help customers save money,” she said.