Hardee’s Franchisee Catches Discount Abuse With POS-Integrated Video

Hospitality Technology:

The 21-unit Hardee’s franchisee, OTAC, Inc., has selected Envysion as its exclusive video provider and is deploying the company’s Envysion Insight solution to all existing locations throughout Maryland and Delaware. OTAC’s locations will use Envysion’s point-of-sale (POS) integrated managed video to support loss prevention, improve operations and drive bottom line profit improvements.

Leveraging Envysion’s comprehensive MVaaS platform, OTAC operators are able to track a variety of operational data points that have an impact on profit. For instance using Envysion’s motion mask feature, OTAC was able to identify several employees violating cash handling and safety and security procedures.

Using Envysion’s robust exception reporting capabilities, OTAC operators can also pinpoint potentially fraudulent transactions such as voids and discounts. Initial use has identified several incidents of suspicious activity. Within a month of use, OTAC operators identified a pattern of employee discounts given at the drive-thru, which is a policy violation.

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