International Philly Cheesesteak franchise, Charley’s Grilled Subs, has received recognition from Franchise Business Review for their hard work and dedication to customer satisfaction. Charley’s Grilled Subs has been named one of the top 50 on the 2011 Franchise Satisfaction Award Winners list.
Franchise Business Review surveys thousands of franchise owners annually to find the leaders in the industry with the highest overall franchisee satisfaction. The survey includes 33 benchmark questions, relating to the franchisee’s experience and satisfaction as well as market area, business lifestyle, and other demographic questions. Franchise Business Review contacts each franchisee individually with an average franchisee participation rate of 70%.