NOVUS Glass, the inventor of windshield repair, is proud to welcome their newest franchisee, Cynthia Lutgen and her husband Jeremy, to their NOVUS Franchise Network.
Mrs. Lutgen spends her time ensuring NOVUS Glass (MO) customers have a positive experience with the organization she runs as president. “A cracked windshield, a broken piece of glass or a power window that does not operate properly is frustrating. I want all our customers to drive away from their experience with us, happy and safe,†stated Mrs. Lutgen.
After researching several glass business opportunities, Mrs. Lutgen investigated NOVUS Glass. “My husband and I had talked about starting our own business for several years but it wasn’t until after we had a couple of bad windshield replacement experiences, involving a national company that I began to think about glass,†said Mrs. Lutgen.