In 2011, Great Clips added 115 new franchisees, signed 234 leases and opened nearly 200 salons. Great Clips encourages multi-unit ownership and manager-run salons. Most franchisees keep their professional jobs while building their businesses.
Two facts regarding multiple-salon ownership and financial performance per salon are these:
* The average number of salons per franchisee who has operated Great Clips salons for over 5 years is 5.1.
* Based on a sample of 1,216 salons that were open two years or more as of January 1, 2010, the reported average sales per year per unit were $306,035. The average operating cash flow for this group of salons is $54,103 per unit.See item 19 of our FDD for more details.
Also, in 2011, Great Clips launched a new online check-in [OCI] service that has received national press and hundreds of thousands of downloads. Stores using this new technology report customers who are very happy with the immediate ability to see salon wait times and check in remotely.