Satisfaction: The Key To Franchise Network Growth

March 6, 2012 by Cris | 0 Comments

Select Your Franchise (blog):

Franchisee satisfaction is not just a fluffy way of making franchise owners happier; it positively impacts every aspect of your business:

* Engaged workers generate 43% more revenue (Hay Group)

* 9 of 10 of the key barriers to successful change are people related (PWC)

* Satisfied franchisees will refer new prospective franchisees and will speak highly of you when they are completing their due diligence

* Most franchisees (or their teams) are responsible for delivering great customer service. If they’re not satisfied you cannot expect your customers to be!

Improving Franchisee Satisfactioncontinue reading.

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