Malvern Business Owner Ready To Branch Out

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A Malvern businessman exceeded his own expectations by finding a niche in the exercise equipment market and now is preparing to franchise his company.

Don Powers saw a new opportunity after his health club in King of Prussia closed in 2001, three years after opening. He discovered a way for fitness facility owners to improve customer service and business operations.

“I noticed that the service industry for fitness equipment was really lacking,” Powers said. “It’s very difficult for a health club operator to run a business when you can’t rely on your service technician to come in and fix it.” “Your paying members there are basically looking at you saying the business has to be fixed,” Powers added. “There was like a hole there and that’s when I started ExerTech.”

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