Irish Franchise Magazine:
Esquires Coffee Houses is due to open its latest franchise in Ennis, Co. Clare. The company, which currently has 12 outlets in Ireland and 20 in Britain, will open its Ennis location in mid-February through its franchisee Ricky Barry. Esquire Coffee Houses is the only coffee house chain to solely provide Fairtrade certified coffee, tea and hot chocolate.
‘Customer satisfaction will always be at the top of my list,’ says Ricky Barry, Esquires Coffee Houses franchisee. ‘Having travelled extensively in Australia and Europe for a number of years and worked for multi nationals including IBM, Accenture and Vodafone to mention a few, I realised that true customer service is the differentiating factor between a good company and a great company. This is what attracted me to Esquires Coffee, I liked what I saw and I knew I wanted to be part of Esquires futures plans.’