A simplistic focus on sales may not be typical for most entrepreneurs, but even savvy business owners may falter when faced with complex vendor compliance programs. Here are steps to avoiding charge-backs.
- Be sure to be clear in all contracts what exactly has been promised to the customer. This way there is no room left for them to attempt saying their services or goods were somehow not what they were promised as you will have it in writing.
- Always make sure you know what your vendor compliance policies and regulations are in their manual. There may be certain criteria or requirements that your company is expect to meet before shipping products out.
- Take a visit out to your customers facility, get a first hand look at their operations and staff, needs and more. This will give you tons of information regarding their company and make you more able to make huge decisions on shipping products in mass quantity to their location, stated recently on OpenForum.
- Always in the end make sure you are well planned and thought out. Know what your customers needs and requirements for products are, know the length of shipping time from the vendor themselves, this way you can plan ahead and make sure all deliveries are on time as scheduled for the customer.