The newest episode of The Struggling Entrepreneur podcast is out:

In this episode of The Struggling Entrepreneur, we examine how a Restaurant entrepreneur with a niche target market of European cuisine has discovered and implemented some unique items and incentives to deliver superior customer service and a rich customer experience—and this, at the same time while maintaining the quality of the food to an extremely high standard of authenticity and taste (which is verified by critical and demanding customers from the original ethnic homelands of Europe).

In this audio episode, Anna Zovek, the owner of the European Bistro, shares her never-ending attention to the customer experience.

Have a listen.