How Do They Do IT? 7-Eleven Keeps The Motor Running

Computerworld Australia:

Flexibility sits at the top of every IT manager’s wish list, regardless of the project or the technology. Systems that allow you to take advantage of new business initiatives not only provide the ability to ‘keep the motor running’, they also provide a vital competitive edge.

With that in mind, convenience store giant 7-Eleven scanned the market worldwide before it chose Radiant Systems to replace its old point-of-sale solution in 2004. 7-Eleven is the largest operator and franchisor of convenience stores in the world. In Australia, it operates as a family-owned business under a successful franchise model with four guiding principles: Better for customers, simpler for stores, quicker for everyone and value for money.

Radiant had recently entered the Australian market with its acquisition of Australian software firm, Breeze, and its track record in both convenience and fuel allowed 7-Eleven and its franchise owners to remain competitive at a time when supermarkets were beginning to take over the bowser. Read more.

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