The Franchise Magazine:
Care at home provider Bluebird Care has praised its care workers for continuing to reach vulnerable customers throughout one of the worst early winters on record.
The franchise, which has locations nationwide, says ongoing investment in staff training, staff commitment and responsive support for its 96 offices means that vital service kept going during the big freeze.
One of the hardest hit areas has been Edinburgh, where Bluebird Care covers the entire city â€“ employing 55 care workers.
Bluebird Care Edinburgh franchise owner, Jane Perry (pictured), said: “With temperatures dropping to minus 17C, repeated heavy snowfalls, no public transport and schools shut, care workers were stretched to the limit.
“This has been an extremely challenging time for both customers and care workers and we’ve been surviving by having a convoy of care workers in each area, doubling up and driving around to visit our most vulnerable customers together. My husband, John, and I have been out most nights transporting our workers and making sure they are home safely.