Burger King Franchisee Installs Video To Reduce Robberies

Security Director News:

After a rash of armed robberies at its 63 Burger King restaurants—averaging one or two per month—Dennis O’Keefe, vice president of operations and business development for Goldco, determined it was time to put in a video surveillance security system. “We decided we needed to do something to protect our people,” he said. Since beginning the installation process two years ago, its QSRs have only had two robberies in the last 26 months.

In addition to adding between eight and 16 cameras per location, the company installed public-view monitors at the entrance. “People could see we had an active, working security system and that was an important part of it,” he said. “There’s definitely an extra cost for it, but customers walk in, look up and see themselves and the ones who aren’t there for good reasons turn around and walk out.”

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