A franchising expert has issued a warning to prospective franchisees about exclusivity rights, after a former Jim’s Cleaning franchisee claimed he lost exclusivity in his assigned territory.

Bob Conkey, the former franchisee of Jim’s Cleaning Vaucluse, claims his business suffered a loss of $33,000, partly due to the dwindling number of job leads he received.

“When I signed up with Jim’s [Group], I was receiving one job lead per day, which I was happy with. Eighteen months later, I was getting around one per week,” Conkey says.

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