Ever wonder why you can’t seem to keep new customers coming back? Chron.com has a few ideas that will help you out.
Never let your clients forget who you are. Use every method possible to keep yourself in the front of their minds.
To get your customers back in the door, try giving them more than they paid for or a little extra that they didn’t expect. Customers should perceive that your product or service has greater value than those offered by your nearest competitor.
It’s not enough to meet your customers’ needs. You have to anticipate them. Look at your business as a customer would. What could you be doing better, and what is your competition doing better? Think ahead to what the market is going to be demanding next year and determine what you can do better then.
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