Did you know that screen recording tools can simplify troubleshooting and problem resolution for your remote and onsite staff?
While the global COVID-19 pandemic ended a while ago, who can forget the stay-at-home measures that saw countless employees work from home rather than brick-and-mortar offices? Some of those staff members have since returned to the office, but others have been able to continue working from home all the time or at least part of the time.
According to one source, 65% of employees want to work remotely all the time, while around three in 10—32%—would rather have a hybrid work schedule. The source adds that around 32.6 million Americans will likely work remotely by 2025. Meanwhile, north of 4.7 million U.S. employees currently work remotely at least half the time.
RELATED ARTICLE: WORKING REMOTELY: CHALLENGES AND OPPORTUNITIES
If you have employees working remotely, the right technology is key. It can make or break any work-from-home arrangement. There are tons of solutions you can implement. One of the most important, however, is a screen recording application. It can be a game-changer.
Here are seven ways the right screen recording technology can be just what your company needs.
1. Screen Recording Technology Will Enhance Training Programs
A screen recording system can be a great addition to your company’s arsenal of tools because you can use it to improve training programs.
For instance, it’s the perfect solution if you wish to record thorough walkthroughs used to onboard new staff members or provide further training to current employees.
By recording these training programs, you can get more out of your investment and ensure the training is available indefinitely.
2. Use It to Troubleshoot Problems Efficiently
Another reason to invest in screen recording technology is that it can fast-track troubleshooting. IT teams can more easily discover the problem if users record what they’re struggling with. That should translate into speedier troubleshooting and problem resolution. Tech support won’t have to try to figure out what the issue is, which can be hard if the users are unable to explain the issue clearly.
3. Screen Recording Tech Will Monitor Remote Work Productivity
If you want to ensure remote workers are just as productive and on the ball as in-office staff members, you can use screen recording technology.
It can be used to track worker activity and ensure everyone’s adhering to workflows. A screen recording tool might be just the thing if you have questions about how efficient and productive remote workers are.
4. Use It to Analyze Team Performance
Yet another benefit of screen recording software is you can assess team performance. Reviewing screen recordings can help find possible bottlenecks that impede efficiency, productivity, and profitability. It’s essential to find any such issues so that performance isn’t jeopardized.
5. Screen Recording Technology Will Improve Communication
Email is a great communication tool, but it can easily get overwhelming. Instead of tons of back-and-forth communication where much of what is intended is lost in translation, you can use screen recording software. It can help you communicate via visual explanations and demonstrations in a way not possible with emails.
RELATED ARTICLE: A GUIDE TO DOCUMENT CONTROL AND TRACKING FOR BUSINESSES
6. Screen Recording Technology Will Enhance Quality Assurance
With the permission of users, you can record their sessions to find errors, bugs, or other things that might compromise the user experience. Screen recording software can provide your business with the information needed to enhance quality assurance and improve the user experience.
RELATED ARTICLE: RELIABLE TELEPHONE SERVICE: VITAL TO BUSINESS COMMUNICATION
7. It Will Help You Optimize Time Management
You can use the application to record presentations, meetings, and other things so that workers who can’t be there in person can access them later. It’s about optimizing time management.
Instead of having workers take their attention from core responsibilities to bring others up to speed, those who missed company events can access the recordings.
As you can see, there are some benefits to using screen recording software. It’s the sort of application your business needs to operate more efficiently and productively.