Mark Stevens at Entrepreneur magazine says instead of saying ‘thank you,’ show customers some real appreciation by giving them your time. You may be confusing the idea of celebrating your customers with fawning over them. But I have something else in mind. Something like actually paying attention to them: caring, thinking, dreaming and wondering enough […]
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Operating a small business from home can free entrepreneurs from the costs of leasing space and commuting. But too many of them may shortchange themselves when it comes to buying insurance, writes The Desert Sun. A recent survey commissioned by the Independent Insurance Agents & Brokers of America (IIABA) found that nearly 60 percent of
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Maybe you’re thinking you’d boost business if you exhibited greater confidence, assertiveness or agility, or made clearer, faster decisions, or weren’t so irritable. No question, there’s plenty of upside to making some adjustments so writes Fortune Small Business. But changing an ingrained pattern, whether behavioral or emotional, is one of life’s greatest challenges. Entrepreneurs like
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There’s an interesting article at Fast Company about solving problems by copycatting. Pete Foley, associate director of the cognitive science group at Procter & Gamble, was looking for an inspired solution to challenges faced by P&G’s feminine-care business unit. Its R&D staff had pursued several approaches, but none of them offered the breakthrough that Foley
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photo credit: Often businesses join a group such as Twitter without really realizing the benefits that they have to offer small businesses. There are several uses to Twitter that greatly help out any small business company or even large businesses for that matter. Look below for some of the suggestions that CurrentMom.com had to offer
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photo credit: saebaryo It isn’t worth getting upset about. And perhaps if something comes at you repeatedly from numerous people their may be some truth to it and maybe you need to change as well. Welcome all commentary. Don’t let the negabots get you down and remember no matter what, you are you at the
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photo credit: Torley Targetstarsblog.com: You never get a second chance to make a first impression: Once you find a Virtual Assistant that meets your requirement, be sure to take a look at their website. You want to make sure the site has a professional appearance and lists various ways that you can access them. Does
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CitySquares Online Inc. saw sales start to decline dramatically in late 2008 as some of the local-search-engine provider’s customers could no longer afford its advertising services writes The Wall Street Journal. So the small business turned to its board of six volunteer advisers–experts in areas such as sales, marketing, finance, entrepreneurship and venture capital–who suggested
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photo credit: coxy Inc.com: Investing up front in your new employees will save a lot of time — and even customer service — from all parts of your company in the long run, and it’ll show in your sales numbers. Start today. Training your employees sounds like it is a no brainer concept, something that
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photo credit: pfala Entrepreneur.com: Success in a networking group comes when the rest of the group members trust you enough to open up their best referrals to you. Unless they’ve seen your work, you have to earn that trust by demonstrating your professionalism to them. Since founding BNI almost 25 years ago, I’ve seen how
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