Elizabeth Bernstein over at The New York Times has an interesting look at another use for the Internet. Along with helping people reconnect with old flames, childhood friends and even long-lost relatives, the Internet is giving rise to a newer phenomenon: the decades-late apology. The Web allows us to converse by email, a form of […]
Sometimes it seems that customers complain for the smallest reasons. Your product is red and they like blue. They hate your company’s name. Your packaging is too light. It’s easy to ignore them, right? After all you know your business better than anyone. But what if, just this once, they’re right? Could listening to their
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TweetCall is a Twitter-based application that lets you update twitter via phone voice calls, reports Makeuseof.com. Dubbed by its makers as ” Twitter by Voice “, you only need to dial a toll-free number (1-877-TWEET-CALL) and leave a voice message. Your message will then be transcribed by the app and posted to your Twitter stream
photo credit: wili_hybrid There is no such thing as a perfect workplace, it just does not exist. There is always something that is not quite right with someone whether it’s something big or something small, there is always something there out of place. The good news is that a majority of the time whatever is
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photo credit: FunnyBiz The Wall Street Journal: At one time or another, as a business owner you’ll probably have to deal with a problem employee who under performs or violates one of the rules you’ve outlined in your employee handbook. Your first course of action is to talk privately with the employee, adjust the job
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For many consultants, real-time collaboration with clients is extremely important. Setting up one-on-one phone calls is easy, but if you need to have three or more parties on the line, things get tricky – and expensive, says Small Business Computing. FreeConferenceCall.com offers free private conference lines. Just enter your name and an e-mail address on
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photo credit: linh.ngân I recently came across an article on Entrepreneur.com regarding how important employee reviews are to your company and I couldn’t agree with more. Employee reviews today are more important now then they ever have been before with such a huge pool of unemployed people out there. Your annual reviews serve several purposes
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photo credit: ralphbijker Business.com: Even if you’re a “lone wolf” type, the idea is to forge better business relationships and a network of colleagues and contacts who will stick with you. “And best of all they will voluntarily recommend your services to others,” says Kuzmeski. If you’re ready to ramp it up, here are some
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photo credit: Mzelle Biscotte MakingTheMogul.com: “It is always a vital aspect of business to be respectful and appropriate even when sending out mass emails to your contacts.” When in business there are several times throughout our work week that we have to send out mass business email’s for various reasons, but some of us don’t
Inc.: To reach the more technology-savvy audience of entrepreneurs, the Small Business Administration has partnered with the video sharing website YouTube to create a channel dedicated to posting informational videos. Launched last month, this channel debuted with a 60-second introduction to the administration, its programs and services. As of Monday, SBA’s channel boasted 141 subscribers,
