I recently came across an article locate on USA Today  that talked about the Golden Rule, the one that says ” treat others as you would want to be treated”. While this is a great philosophy to have in life and business, we have to remember that it doesn’t always work out as planned. For […]
photo credit: conner395 While today’s economy is slowly starting to get better and we are starting to see some small improvements on businesses and credit crunches, there are still many reasons to be leery of starting a business in this economic state for fear that we will go rapidly back under any day. Below are
Friendliest States For Small Businesses Read More »
photo credit: Paulo Brandão During the past few years, business owners have seen some very rough times and their employees have been loosing faith as they watch several hundred people being fired and laid off permanently. I just read an amazing article located on EsbJournal.com that had some really great ideas for keeping your remaining employees
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 Entrepreneur.com: It is often the little details that customers recall even more than the product they purchased or the service they received. Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall customer experience.
Making Customer Experiences Memorable Read More »
photo credit: citta-vita Meylah.com: We all love to get new customers…it’s not only great for business, it’s great for future business. A happy and satisfied customer is a customer that comes back – and that puts you in the business of reordering rather than the business of selling, which is where we all want to
Retaining Your Customers Read More »
According to Inc.com, College Hunks Hauling Junk uses sales contests to encourage rivalries and boost employee motivation. Nick Friedman had an idea. Suppose you could take the natural high spirits that compel college students to kidnap one another’s team mascots and toilet-paper rival frat houses and harness it for good? Friedman is president of College
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photo credit: Mzelle Biscotte MakingTheMogul.com: “It is always a vital aspect of business to be respectful and appropriate even when sending out mass emails to your contacts.” When in business there are several times throughout our work week that we have to send out mass business email’s for various reasons, but some of us don’t
photo credit: henribergius Often times customers who are unhappy with the service they have received from a business will not tell the company about their bad experience nor will they go back to that company in the future. Instead, they move on to find another company that gives them the experience they want with the
Use Of Exit Surveys To Improve Customer Retention Read More »
photo credit: spud murphy As a person who once worked outside of the home, I have had my fair share of business people who truly are in the wrong but fail to ever admit such a thing, nonetheless apologize for their actions. So I was happy to see that My Venture Pad recently posted an
Should You Apologize In Business? Read More »
photo credit: Pardesi* Being an employee, whether it is for a small company or a large one, can be stressful at times, especially in today’s economy with record high lay offs and unemployment. An employee often feels uncomfortable at work around their higher up co-workers and boss, wondering what they can say and not say,
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