An employee who doesn’t want attention from the boss won’t have much luck with Cynthia Booth.

The banker-turned-entrepreneur makes it a point to know the names and faces of her 300 employees. And when she sees somebody new?

“If I see a face I don’t recognize, I will walk up to them and introduce myself.”

Booth is the president and chief executive officer of COBCO Enterprises, a privately held company that operates six McDonald’s franchises. Leadership starts with building relationships through interaction, she says. More.

Originally posted by Mark on September 9, 2011 in Franchise Site.


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