FranchiseWorks.com:
Christian Brothers Automotive, the national automotive repair franchise chain known for creating a “positive culture shock†in the automotive segment, ranked No. 1 in franchisee satisfaction for the automotive category in Franchise Business Review’s 2012 Franchisees Satisfaction Award.
As the brand’s fifth-consecutive year on the list of the top 50 mid-size franchise category, Christian Brothers Automotive ranked No. 6, up 12 spots from 2011. Additionally, the brand jumped 25 spots to No. 20 in overall franchisee satisfaction regardless of size. According to the annual survey, that recognizes overall franchisee satisfaction, the company was also named a top brand for veterans.
“We are extremely humbled to receive such great feedback from our franchisees and to be ranked so high in each category,†said Mark Carr, founder and CEO of Christian Brothers Automotive. “The feedback we receive from this annual survey helps us implement new strategies to consistently improve as a franchise system. We attribute much of our success as an organization to the overall strength and dedication of each franchisee.â€