Mike Michalowicz in an article for The Wall Street Journal reports on a clever way to get advertising for free. Count the signs listing→

Springwise: Loyalty programs have been around for years—as evidenced by the mass of cards weighing down many consumers’ wallets—but the difficulty of keeping track→

Ever wonder why you can’t seem to keep new customers coming back? Chron.com has a few ideas that will help you out. Never let→

With the holiday season right around the corner, many small business owners are planning for the busiest time of the year, and it’s the→

Want to get to know your customers quickly? Forbes says you should hold an event. Events help you sell to customers. If you want→

No matter what area of business you are in, if you don’t have customers than your business will eventually fail. That’s why it is→

No one enjoys a bad customer, but there are lessons you can even learn from them. Here is some advice USA Today recently shared→

A business would not exist without a decent customer base. This infographic helps depict the different layers behind customer loyalty and why it’s important.→

For many small businesses supporting local charities may seem like an unwarranted expense in our current economy. Yet, as The Los Angeles Times points→

Just imagine what business would be like if you had all the customers you could ever need. The stress that comes at the end→

Target has come up with a clever way to sell more gift cards. Incorporate the card in a game. In this case a baby→

Though designed to enhance customer experiences, post-service customer surveys might actually harm a business’s relationships with consumers, reports Futurity.org. Companies that use immediate follow-up→

According to ABC-TV News a new phenomenon called “haul videos” means teens can show off their purchases to the whole world. There are more→

According to Website Magazine, e-commerce merchants who are still unsure of what consumers want this holiday season can direct their efforts toward providing user→

It’s hard to imagine a scenario in which a business takes away a perk to increase sales, but many independent coffee houses have decided→

  In business we all know that clicking with our customers is the ultimate key. It’s the key to getting them to come back→

Many businesses enjoy receiving referrals, but feel they come by mixing good work with chance mentions from satisfied customers. Certainly, many referrals happen this→

photo credit: estraire Pricing has always been one of the greatest games in business. In times of scarcity, this is ever so true. The→

Nicholas Boothman talks to Maggie Rodriquez on the Early Show on CBS about his latest book “Convince Them in 90 Seconds.”

Website Magazine takes a look at one of the most creative uses of Twitter we’ve seen yet, and how it landed 300,000 visitors onto→