Target Spins The Stork

Target has come up with a clever way to sell more gift cards.


Customer Surveys Can Hurt Biz

Companies that use immediate follow-up customer surveys or multiple follow-up surveys may open themselves to negative consequences, a new study finds.

Haul Videos

According to ABC-TV News a new phenomenon called “haul videos” means teens can show off their purchases to the whole world.


Online Shoppers Want One Thing This Holiday Season

That was the fundamental message from ChannelAdvisor’s 2010 Consumer Shopping Habits Survey, the e-commerce solutions provider’s third annual report to help merchants prepare for the holiday season.


Wi-Fi Off The Menu

Although these coffee shops were some of the first retail businesses to offer free Wi-Fi in an effort to lure customers away from major chains like Starbucks, many are finding, perhaps not unsurprisingly to anyone who’s jockeyed for a table in an independent coffee shop, that Wi-Fi freeloaders who camp out all day nursing a single cup of coffee are a drain on the bottom line.


Clicking With Your Customers

Now that you know what clicks, follow up.


How To Get More Referrals

Many businesses enjoy receiving referrals, but feel they come by mixing good work with chance mentions from satisfied customers.


How To Tell If Your Price Is Right

Pricing has always been one of the greatest games in business.

Convince Them In 90 Seconds Or Less

Nicholas Boothman talks to Maggie Rodriquez on the Early Show on CBS about his latest book “Convince Them in 90 Seconds.”



SuperShoes recently held the first-ever known games of Twitterbingo to promote its new Drag & Share feature, which it introduced as a way to integrate social media onto its e-commerce site.