From franchisee to franchisor and from both sides of the Atlantic, Jim Hunter has seen all the faces of franchising.
Through it all, the president and CEO of the handyman franchise operation House Doctors, has observed some secrets to success that are steady across oceans and industries.
“Most successful franchisees have energy and enthusiasm and pride in their business,†says Hunter, a native of Scotland who oversees the national operation made up of around 450 employees in 103 territories. “If you get that in your office and in your team, then that overflows.â€
So Hunter starts with enthusiastic franchisees. Then he accelerates the training process to get them up and running before their energy has time to fade.
Since he started this “Fast Start†program, his franchisees are opening their operations 70 percent faster than before. And last year, the program paved the way for both the fastest-growing and the highest revenue-generating franchises in House Doctors’ history. Read on…