Smye Holland Associates:

Drain Doctor Plumbing – the UK’s largest emergency plumbing and drain repair service – has appointed a new operations manager to help build its first business venture in mainland Europe.

Francisco José Ferreira São Vicente has been appointed as operations manager for Portugal to help mirror Drain Doctor’s UK success. He will establish the Drain Doctor franchise business model in Portugal to provide guaranteed service 24 hours per day 365 days per year with a fixed price ‘menu’ and no call-out or out-of-hours charges.

Drain Doctor is a franchise operation with 104 owner-operated businesses operating around the UK. Francisco will help Drain Doctor establish a company-owned business in the Algarve region covering Loulé, Faro, Silves, Vilamoura, Portimão, and Lagos. He will manage the Drain Doctor Algarve operation to ensure that the concept is properly established. Francisco will then establish owner-operated franchises in the rest of the country.

Drain Doctor advertised for an operations manager in Portugal’s leading national newspaper, ‘Expresso’. Francisco was selected from a list of more than 150 applicants from all over Portugal. Applicants had to be fluent in English and be Portuguese nationals.