BusinessWeek:
Consumer confidence is at an historic low and the financial news seems to get worse by the day. But even if your business is struggling, you can take steps to turn it around and be poised to grow this year.
1. Keep Selling.
2. Evaluate Marketing Effectiveness.
3. Anticipate Opportunities.
4. Create a Rapid Response Team.
5. Get Creative.
6. Minimize Layoffs.
7. Look for Alternatives.
8. Touch Base with Customers.
9. Ask for Feedback.
10. Take Complaints Seriously.
11. Resist Negativity.
Photo by jaylopez.