FranchiseWorks.com:
Liquid Capital Achieves World-Class Franchise® Certification. High Franchisee Satisfaction Earns Factoring Company Distinction from FranSurvey® and the Franchise Research Institute®
They say a chain is only as strong as its weakest link but for Liquid Capital, there are no such links in site as the Toronto and Irving, Texas-based factoring franchise company recently earned the distinction of World-Class Franchise® from FranSurvey® and the Franchise Research Institute®.
“We are in constant contact with our franchisees to ensure they have everything they need to run successful operations and that attention has not gone unnoticed,†said Brian Birnbaum, co-founder and director of Liquid Capital. “We understand that our organization cannot reach its full potential without our franchisees and we are honored that they hold us in such high regard. It is our mission to keep supporting our existing franchisees – the people that got us to where we are today – while attracting new franchisees to further strengthen our system.â€
87% of Liquid Capital franchisees participated in the survey, where they rated the company in areas including communication, responsiveness, support and overall satisfaction. Their feedback – 96, 98, 84, and 87 in the aforementioned categories – shows an organization that’s a true sum of its parts even during tough times and one Birnbaum is proud to lead.