Franchise relations is the term typically used to refer to the state of the relationship between a franchisor and its franchisees. It is perhaps one of the more important matters that franchisors deal with in addition to growing the franchise network and increasing sales and profits.
After spending a number of years in franchising it’s been my responsibility to observe and participate in a activities related to the promoting positive franchise relations. I’ve introduced newsletters, organized franchise advisory councils, held meetings and engaged in dispute resolution, all with the intent to either preserve or foster positive franchise relations. Read full article.