Zafar Najidm, Marketing Manager of alphaTALK, explains how increasing numbers of companies have taken to recording conversations to safeguard their future.
British businesses are under increasing pressure to maintain records of conversations and transactions with their customers, which has resulted in a huge growth in demand for call recording services.
At alphaTALK, we are seeing more and more smaller businesses requesting this service as if it is now becoming a norm.
There are several reasons why the demand for this service is increasing:
* In some industries, increased regulation and red tape often requires businesses to keep records of transactions for increased periods of time. Continue reading this post here.