Joey Bossier is the proud owner of a Bin There Dump That franchise in Nashville, Tenn. Bin There Dump That is a dumpster rental franchise offering dumpster rental and junk removal services across North America.
Now in his third year as a franchise owner, we recently had the chance to interview Bossier to ask him about the challenges he faced when he opened his franchise, what he’d do over and how he’s managed to find success.
How long have you owned a franchise?
I’m in my third year.
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What were you doing before becoming a franchise owner?
I come from a home remodeling and house flipping background, so I understand how much debris needs to be hauled away before, during and after a project. I also understood that the dumpster business is traditionally occupied by people who have no idea how to provide an adequate customer service experience and that by providing a great customer service experience, Bin There Dump That has completely separated themselves.
Why did you choose the Bin There Dump That franchise?
The royalty fees based on the number of vehicles in operation versus a percentage of sales was a better program in my view. Also, having the experience that I have in home remodeling and renovations, it was a great transition. I understand the need for a service like Bin There Dump That. I also like the fact Bin There Dump That is very involved in the communities it operates in. All the franchisees are involved locally in some way, and it feels good to give back in a meaningful way.
What does a typical day look like for you?
A typical day? I’m not quite sure there is such a thing! Most days start with some paperwork in the morning, operations during the day and sometimes a bit more paperwork in the evening. At the beginning I was really a one-man show – I would do it all myself. I now have multiple drivers and an office manager, which allows me time to get out and concentrate on sales and marketing in order to continue to grow my business.
What were some of the challenges you faced when starting your franchise?
Financing was and still is the largest challenge. You need to spend money to make money, and you really get a sense of that when you’re in the business. Luckily, the support team at home office provides me with some guidance and works with me to help move everything forward. Knowing when to pull the trigger on buying new equipment, or investing in local advertising is made a lot easier when you can work with people who have your best interests in mind.
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What is your secret to success?
There’s really no secret, just dedication and hard work. It’s a big plus to truly enjoy what you are doing. It keeps you going at the end of a long week.
What would you do differently if you had to do it all over?
If I were to do it all over again, I might consider doing more advertising prior to opening. I would also have started adding equipment sooner. Looking back, and knowing what I know now, I would say that I wish I’d have done it all sooner!
Where do you see your business in five years?
I can see it three to four times larger than it is currently. I hope by that time to have a general manager and be semi-retired and on the golf course!
What advice do you have for others looking to own a franchise?
Find something you enjoy doing and commit to it 100 percent. Researching and doing your homework will pay off in the end.
Would you recommend others be franchisees? Why?
Absolutely! The support you get from the franchise and fellow owners is invaluable. Everybody is willing to give you advice along the way and can provide you with tips and tricks you wouldn’t have known unless you’ve been in the business for a few years. Being your own boss and feeling good about coming to work every day is a big plus as well.
Is there anything else you’d like to share with our readers?
Recently, there was a mobile home fire in Williamson County, Tenn., just south of Nashville. It left an entire family homeless with only the burned remains of their home left. The community rallied and donated money and temporary shelter until the site could be cleared and a new home could be built. The costs to clear the rubble were pretty expensive, and I just couldn’t stand by and not help out. I offered to remove the debris free of charge to help any way I could. These people had better things to put their money towards.
Where can people can find out more about your Bin There Dump That franchise?
Where can people find your Bin There Dump That on social media?
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