HIQ Introduces ATA Accreditation, Mystery Shopper Programmes


The HiQ fast fit network recently held its second national franchisee conference of 2010, an occasion that gave the network’s commercial manager Farrell Dolan the opportunity to announce two new programmes for 2011.

The network plans to raise customer service standards with the introduction of a six figure mystery shopper programme and an Automotive Technician Accreditation (ATA) programme for HiQ technicians across the network…

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