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Top 4 Team Chat Apps in 2021

Featured image by Dean Moriarty from Pixabay 

When it comes to communicating efficiently in the workplace in 2021, it is essential for businesses to rely on one of several team chat apps. To help you determine which app is right for your company, we offer the following guide.


For small and large businesses to run smoothly in 2021 quick and efficient communication is imperative. Without it, employees can easily get confused and become frustrated. What they need is sufficient, clear contact with management.

Michael Page, a management consultant company, notes that “poor communication in the workplace will inevitably lead to unmotivated staff that may begin to question their own confidence in their abilities and inevitably in the organization.” In other words, lack of proper internal communication can lead to low employee retention rates and low employee productivity. This is a recipe for disaster at any company.

chat apps

It’s critical for management and employees to be on the same page when it comes to daily business activities. By using a team chat app, managers and administrators can improve and expand their businesses without unnecessary communication problems. Team chats provide businesses the ability to enhance employee dialogue and relations. Further, they improve employee engagement and create clear lines of communication among staff members. Instead of sending massive amounts of emails or having to take the time to call several employees, chat apps are a great way to save time and money. Because let’s face it, wasted time is wasted money.

Here’s a list of the top four team chat apps to use in 2021.

Which Team Chat App Is Best for Your Business?

1. Connecteam

Among many other amazing features, the Connecteam chat app is unbelievably easy to use. Moreover, it is a great solution for deskless employees or for companies that have less tech-savvy team members. The chat is very intuitive and doesn’t require any training for employees to be able to start using it.

What Features Does the Connecteam Team Chat Have to Improve Internal Communication?

  • The Connecteam chat app allows for employees and managers to send one-on-one messages or even group messages to their whole team. But it doesn’t stop at just chat for effective communication.
  • An employee directory makes it really easy for employees to find who they need to send a message to. Most employees appreciate the fact that they don’t have to save or store coworkers’ numbers in their own personal phones.
  • The Connecteam team chat app lets users send push notifications. This way, you can alert your whole team quickly at the touch of a button.
  • Send company-wide announcements, updates, and even newsletters. Your staff will feel involved and connected to the company.
  • Comment or like messages, conduct customizable surveys, and even create posts to congratulate or send birthday wishes to employees. This is a great way to increase employee engagement and boost productivity.
  • The Connecteam chat app has no storage limitations. Team members can store everything quickly and then access what they need on their secure cloud.

Connecteam chat app sounds like it should cost an arm and a leg, right? That’s where you’re wrong!

Connecteam advertises a fixed monthly or even yearly subscription for up to 200 users. Pricing starts at $39/month for the Basic plan and goes up to $159/month for the Expert plan.

Have more than 200 users? Great! There is also an Enterprise plan for large businesses at a fixed price as well. There is also a FREE version to help you decide if Connecteam is right for you. Once you have checked it out, you’ll probably want to use it for life, especially if you decide it covers all the features your small business needs. We think you’ll agree that Connecteam provides the best team chat app for your deskless employees and helps businesses run their day-to-day activities smoothly.

2. Slack

Slack is primarily a large-business messaging and collaboration tool that has great integration capabilities. Mainly, it is high-tech companies whose employees sit behind computers that use this chat app.

The app groups chat conversations by “channels.” You can then further organize channels by team, clients, and projects. Users can easily search through topics that have already been discussed in other channels before creating a new channel. Members can even tag teammates to ensure they see the message.

If your company is an enterprise or large business, you can speak to a customer service representative about pricing. In contrast, if you are a smaller or medium-sized business, you can choose from three different pricing plans. For example, there is even a free version. However, that version is fairly limited and lacks many fundamental features. The Standard plan, on the other hand, costs $8/month per user. The Plus plan costs $15/month per user.

3. Google Workspace

One of Slack’s direct competitors, Google Chat, allows for direct messaging as well as group messaging on its app. Some of Google Chat’s features include screen sharing, messaging, a Google Chrome desktop extension, as well as voice and video calls. In addition, virtual rooms are great for project management. They make it easy to track progress and follow up on task lists.

While they do not offer a free version, there is a 14-day free trial to help you determine which edition is a good fit for your business. They offer four different options: The Business Starter pricing starts at $6/month per user; Business Standard pricing starts at $12/month per user; and the Business Plan pricing starts at $18/month per user. If you’re interested in the Enterprise plan, you’ll need to contact their sales department for pricing.

4. WhatsApp For Business

While many people are familiar with WhatsApp messaging, WhatsApp For Business delivers a solution for team chats for small businesses. In addition, while the app is free to download, businesses mainly use WhatsApp For Business to interact and chat with their clients and customers.

This chat app enables businesses to advertise products and services, quickly chat with clients, provide customer service, and send relevant notifications to customers. A table with a list of countries and their cost per message in US dollars can be found on their website.

Chat Apps in a Nutshell…

Communication in 2021 is key when it comes to a business’s success or failure. For businesses small and large, it’s important to make sure your company has a team chat app that works best for you. This helps ensure your company’s day-to-day operations run smoothly. If yours is a high-tech company with employees working behind a computer, Slack or Google Workspace may be the best option for you.


But if you need a more far-reaching workforce management app that includes an in-app chat feature for your deskless employees that doesn’t charge you per user, the Connecteam app is the best choice for you.