May 27, 2009

Customer Service Training

photo credit: markhillary Say you have just hired a whole new customer service staff and you need them trained as soon as possible, but how? When we think of customer service we think the training always has to be in depth and a long process, however, this is not always the case. There are some […]

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Do You Open The Door To Salesmen?

msnbc.com: I’ve had many visits lately from people trying to sell me stuff at home, everything from neighbors selling cosmetics to clothing. And also strangers selling magazines or promoting a new business in town by giving out coupons. Andrew Shure, CEO of Shure Pets, a direct-selling distributor of pet products that also has independent sales

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Usana Sees A Fall In Profits

Salt Lake Tribune: Usana Health Sciences Inc., one of Utah’s leading nutritional supplement companies, reported lower earnings for its first quarter. Usana said net earnings of $15.38 million or 43 cents per share in the quarter that ended April 4. That compares to a profit of $16.45 million or 44 cents a share for the

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2009 Invention Awards: IronClads

Popular Science: Ben Hobbins didn’t set out to clean up his local lakes, but his IronClads baits do exactly that. The Wisconsin inventor’s idea – fishing lures that are extra-strong, eco-friendly and nontoxic – solves a serious, if little-known environmental problem. Flexible and cheap soft plastics are the most popular type of lure among sport

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Do It Yourself Branding

photo credit: Dawn Endico If your in business for yourself and your one of those people who are bound determined to do everything on your own including your branding, then there are some helpful resources for you out there. Consulting Pulse posted an article on some books that you ought to check out for do it

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Open-Mic Nights’ For Biz Ideas

Springwise: Bloblive is a networking event that’s essentially intended to be a live version of Ideablob: Attendees air their business ideas in front of a live audience of fellow participants in exchange for advice, feedback and connections. The first Bloblive was held in Philadelphia last fall; since then, it has been expanded to Nashville, San

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The Importance Of Franchisee Associations

Blue MauMau: Effective and respected independent franchisee associations that are recognized participants in a collaborative franchise culture are deserving of significant marketplace recognition. The AAFD‘s own purpose is fundamentally to support and empower strong effective franchisee associations. The AAFD supports scores of franchisee associations, most of which organized as chapters of the AAFD. Forming and

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Franchise Business Owners Reveal Keys To Biz Success

Franchise Key: A record crowd of the nation’s most aggressive franchise owners shared their growth strategies last month at the 8th annual Multi-Unit Franchising Conference, which was held at the Bellagio Hotel in Las Vegas. Franchise Update Media Group (FUMG), one of the leading industry resources for franchise development, hosted the event, where attendees shared

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Things You Need To Know About Franchise Contracts – Part I

Alibaba News Channel: 1. Agreements with strong franchise companies are typically non-negotiable. Most prospective franchisees are looking for a proven, successful system, where current franchisees are happy with their decision to go into the franchise. This is what I call a strong franchise company. Strong franchise companies have learned that the easiest way to administer

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The Good And Bad Of Franchises

SunJournal.com: During the past several decades, franchising has become not only a uniquely American institution, but also one of the leading doorways into small business ownership in America. Every year, thousands of individuals choose to get into business ownership via the franchise route. But is going the franchise route really a better choice than starting

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