NFIB: Establishing ongoing relationships with customers enhances the long-term success of most small companies. It’s more cost-effective and a lot less stressful to serve ongoing accounts than it is to continually search for new business. Cash flows are more stable, and increased operational efficiencies can reduce internal costs, increasing profitability. To secure a long-term customer, […]
Don’t Make A Sale, Make A Long-Term Customer Read More »
Small Biz Trends: You may want to go take a look at your Google Local Business Listing to verify it still exists and is sending people to the right Web site. It seems that due to what Google is calling an “algorithm change” many Google business listings are being merged with other companies located in
Google May Be Sending Your Customers Away Read More »
photo credit: macieklew Everyone in business is contemplating how to get out of the financial crisis we are having right now, how to secure money, profit, customers new and old, etc. But is anyone thinking about how thing’s will be after the crisis is over? What will business be like, what will your customers spend
When The Crisis Is Over Read More »
Reuters: As customers timidly return with slightly open wallets, small businesses across America say their concerns over the slumping economy are easing slightly. As of yet, there is no rush to hire new staff, and indeed Friday’s U.S. payroll figures showed that employers cut another 539,000 jobs in April. But fears of the recession extending
America’s Main Street Sees Wallets Opening A Bit Read More »
photo credit: bribriTO We often feel that we should all follow the golden rule and we get upset when we can’t understand why others don’t feel the same way. And I’m not talking about Aladdin’s golden rule of “he who has the gold makes the rules”, I mean the “treat others as you expect to
photo credit: TheAlieness GiselaGiardino²³ From the time you start your own business up to the day you retire and sell that business, you are constantly on the go of making your existing and new customers love you. But how do you continue to do this for so many year’s without running out of ideas? Inc.com has
Making Customers Love You Read More »
photo credit: said&done We have all been there with a customer at some point, that point where you know there is something they want to say in terms of their needs, wants, etc but they just wont spit it out. You know it’s there, but you can’t pull it out of them. Below are some
What Your Customers Don’t Say Read More »
photo credit: davitydave It doesn’t take a rocket scientist to realize that your most important part of any business is your customer base. Your customer’s determine ultimately if you rise or fall. If they buy you stay open, if they don’t buy you close. Simple as that. So below are a few suggestions found on
Setting Stronger Customer Bonds Read More »
photo credit: Gossip Girl ou GG Could bragging about your booming business to your customers be actually hurting you more? Cath Lawson wrote an article on how your customers may not like your bragging as much as you think they do. When your doing bad in an area of your own life, the last thing
photo credit: malias Today in business one of the biggest thing’s we need to worry about is our customers. If their happy, if their satisfied, if we provide everything they need and want, etc. Here are a few tips on improving your customer service and ensuring they keep coming back to you. â—Ask, listen, act
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