photo credit: JelleS It seems that we have spent a lot of time talking about what to say to your customers in order to keep them coming back and keep them referring your business to their friends and family. However, I think it’s a good idea to address the things that you should not be […]
What Not To Say To Your Customer Read More »
photo credit: Jacob Bøtter Small business’ today face a lot of challenges such as staying in good terms with your bank, finding new customers, healthcare issues, possibly having to cut staff and more, so it’s very important to stay on top of your current customer base. Keeping your customers satisfied and happy at all costs
Customer Loyalty Repels the Recession Read More »
photo credit: justgrimes Yelp is a site that allows customers from all over to go online and write reviews on small businesses such as stores, restaurants, and more. Reviews can be a great thing as they can provide great word of mouth advertising. However, the only problem with this is that businesses can’t go online
Small Businesses Fighting Back in Reviews Read More »
photo credit: Martin Kingsley In business our number one goal is to keep our customers happy at all times. The timeless classic of “the customer is always’ right” comes into play here. But there are going to be time’s when there is more then one customer on the phone-one of them will have to hold.
Managing Customer Frustration Read More »
Reuters: U.S. consumers’ mood brightened a bit in March, nudged up by increased confidence in government economic policy, but overall sentiment remained near an all-time low, a survey showed. The Reuters/University of Michigan Surveys of Consumers said its final index of sentiment rose to 57.3 in March from 56.3 in February. This was a touch
U.S. Consumers’ Mood Improves Slightly Read More »
photo credit: guspim When opening a new business or even in an existing business, it is very important to survey your customers. There is so much information that a business owner can obtain from these surveys. Below are a few good reasons that you should survey your customers. Gaining feedback. Ask them what they truly
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photo credit: peasap In business we all want as many customers as we can get our hands on, it’s natural, after all our customers is our lively hood, they help our business stay a float and grow. Below are three things that a business must poses in order to obtain a large customer base. A
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The Wall Street Journal: Faced with a deepening recession and evaporating sales, an increasing number of small businesses are resorting to a high-risk strategy: costly giveaways and promotions to lure the reluctant consumer. If the strategies work, these companies could have a powerful weapon in their struggle to weather the economic storm. But if they
Small Firms Resort to Freebies and Special Deals Read More »
Rhonda Abrams At USA TODAY: All you need is love, love; love is all you need. The Beatles weren’t business consultants when they sang that, of course, and you certainly need more than just love to run a small business. But this Valentine’s Day, let’s look at 10 ways that love helps your business succeed:
All You Need Is Love … To Run Your Biz Read More »
YoungEntrepreneur: Mark Levit, founder and managing partner of Partners & Levit, Inc., a New York advertising agency, discusses how you can make tough economic times work for you. “As the economic cycle spins, marketers look forward to the economic highs and dread inevitable recessions. When the economy goes sour, how do brands stay alive? During
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