The Wall Street Journal: The Wall Street Journal poses an interesting question: If the Internet is so full of snarkiness then why do product reviews usually tend to be positive? The Journal says 4.3 (out of five) stars is the standard grade a reviewer assigns on the web. But this “grade Inflation” may not be […]
On The Internet, Everyone’s A Critic Read More »
photo credit: henribergius Often times customers who are unhappy with the service they have received from a business will not tell the company about their bad experience nor will they go back to that company in the future. Instead, they move on to find another company that gives them the experience they want with the
Use Of Exit Surveys To Improve Customer Retention Read More »
Fortune Small Business: Like many retailers, Jim Hobart knows the value of a good testimonial. The online store he co-founded, AlpacaDirect.com, always offered a page full of cherry-picked customer comments raving about the site’s alpaca sweaters, socks and yarn. But recently Hobart, 47, decided to take the idea a step further: He hired PowerReviews, whose
Even Bad Reviews Boost Sales Read More »
photo credit: Carla216 In a recent article posted on Small Biz Technology it is suggested that online customer reviews are almost as important as the description of the product and the product pictures themselves, this i would have to agree with. Have you ever been shopping and saw a product with beautiful pictures, perfect descriptions but
Online Customer Reviews Are Important Read More »
photo credit: Mindsay Mohan In business one of the things that needs some attention often is that of customer reviews. While this may not be every one’s favorite part of their job, it is a part of their job that will always be there. I recently found some helpful tips on managing your companies reviews
Managing Customer Reviews Read More »
A reader wrote: Good afternoon, Are you able to tell if these two websites below are online home business scams? It sounds too good to be true. I am skeptical about these three websites. * www.dailyjobstribune.com/jobs/?t202id=12539&t202kw=work%20at%20home * dailytribunes.com/finance/?c1=12&c2=72&c3=132&c4=0 * rs971.speedypaycheck.com/?pubid=23829 Thank you in advance! Right now I don’t have a job. Currently, I am looking
Google Cash Kit is a Scam Read More »
photo credit: joebeone Many people doing their own taxes worry about being audited for making a mistake or claiming too much. I know i do every time i file them myself. Even small business owners often times file their own taxes through Turbo Tax online and worry if something will come back to haunt them.
What Triggers You To Be Audited? Read More »
photo credit: justgrimes Yelp is a site that allows customers from all over to go online and write reviews on small businesses such as stores, restaurants, and more. Reviews can be a great thing as they can provide great word of mouth advertising. However, the only problem with this is that businesses can’t go online
Small Businesses Fighting Back in Reviews Read More »
Unhappy with your 2008 taxes and got the tax day blues? Who doesn’t? Well, according to a new poll from Gallup, 61% of Americans think that their taxes are just right or even a little low. But, guess what: Consider this: about 40-50% of Americans pay no federal income tax at all. That’s zero dollars.
Best Tax Advice Ever: The Tax Lady’s Guide to Beating the IRS Read More »
The New York Times: In separate announcements, MySpace, the social network, and OpenTable, the reservations site, said they would soon begin allowing their users to rate and review restaurants and share those recommendations with friends. When users visit the new service, called MySpace Local, and review the establishments, their activity will also appear on the
Biz Trend: Local Ratings And Reviews Read More »
