Advice

Even Bad Reviews Boost Sales

Fortune Small Business: Like many retailers, Jim Hobart knows the value of a good testimonial. The online store he co-founded, AlpacaDirect.com, always offered a page full of cherry-picked customer comments raving about the site’s alpaca sweaters, socks and yarn. But recently Hobart, 47, decided to take the idea a step further: He hired PowerReviews, whose

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Pillars Of Business Endurance

photo credit: Torley Systematize the Best Solutions. Once you’ve chosen the BEST solutions, create a system that solves them forever, so they don’t come up again or that anyone is able to fix them. Create so many systems that it makes people cringe. That’s organization. I recently came across a great article on Sentiment Of

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Twitter Changing The Way Nonprofits Make The Ask

Fast Company: Can non-profits raise awareness, increase membership, and–most critically–“make the ask” successfully on Twitter? Can a 140-character message deliver the visceral wallop of, say, heart-wrenching footage of starving children covered in flies or the sad eyes of a neglected and abused animal? The answer is yes. According to Beth Kanter, author of Beth’s Blog:

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