photo credit: kretyen I recently came across an article posted on Fast Company regarding cutting out the waiting in line at fast food chains. Wow. Now i do agree that sometimes fast food chains are not always exactly FAST but still, cutting out the waiting period at McDonald’s just seems silly to me. This method is […]
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photo credit: bragadocchio Starting an online business can have many headaches and stresses as you have to take control of so many things such as inventory, customer service, payments, orders and more. You can remove at least one headache if you implement a simple and functional payment solution. There are a range of companies and
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photo credit: powerbooktrance One of the things your customers hate more than not having personal recognitions is their personal identity being ignored. When you treat every customer as though they are exactly the same, it creates a sense of you don’t understand their needs, their wants, you are only interested in making a quick sale.
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photo credit: ChiBart In business we all know that our customers are our “bread and butter”, they are what keeps us alive in business and doing well. The more customers we have, the better we are doing, the less customers we have, the worse we are doing. It’s common sense. So in spirit of our
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photo credit: smlp.co.uk I recently came across a blog posted on Seths Blog where he takes the point of view that you should never turn down special requests. That you need to treat all customers differently because they are not all the same. While i agree with his point of view on yes, customers are different
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photo credit: davitydave In business there are always several different priorities are one’s list, including the decision making process of which priority needs prompt attention and which one’s can wait until tomorrow. So between the two options of income and customer service, which one comes first? Most would right off the bat assume that businesses
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Rhonda Abrams At USA TODAY: In this economy, when small-business owners ask me what to do to survive, I always advise, “Whatever you do, make sure you do whatever you can to keep your current customers.” Whether you call it customer retention, account management, relationship management, or just staying in touch, developing a strategy so
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photo credit: markhillary Say you have just hired a whole new customer service staff and you need them trained as soon as possible, but how? When we think of customer service we think the training always has to be in depth and a long process, however, this is not always the case. There are some
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photo credit: malias Today in business one of the biggest thing’s we need to worry about is our customers. If their happy, if their satisfied, if we provide everything they need and want, etc. Here are a few tips on improving your customer service and ensuring they keep coming back to you. â—Ask, listen, act
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photo credit: JelleS It seems that we have spent a lot of time talking about what to say to your customers in order to keep them coming back and keep them referring your business to their friends and family. However, I think it’s a good idea to address the things that you should not be
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